Heather Glen Country House Hotel, Eden Valley - SME (Tourism / Leisure)

North Cumbrian tourism business, Heather Glen Country House Hotel, has made annual savings of £24,400 and 72 tonnes of carbon dioxide equivalent (CO2e), after receiving free support from ENWORKS.

Located in the village of Ainstable, in the picturesque Eden Valley, it offers accommodation, dining and events facilities in a traditional, country setting.

Heather Glen has been supported by an ENWORKS funded adviser from the Cumbria Business Environment Network (CBEN) to reduce its operational costs and carbon footprint, by using energy, water and materials more efficiently.

An on-site review was carried out to identify resource efficiency improvements in the existing building, as part of a wider refurbishment project, and for a new extension to the hotel.

Heating efficiency

Over £21,400 a year has been saved by replacing expensive LPG heating with a new, biomass powered system.

A local grant of £130,000 was secured from the Solway, Border and Eden Local Action Group, as part of the national Rural Development Programme for England (RDPE), and £33,000 was allocated to the heating efficiency project.

With CBEN’s support, the new, pellet fed boiler was installed in 2010 and a local installer was employed to carry out the work.

The project paid back in just over a year and a half and is now saving 67 tonnes of CO2e per year. It is also eligible for Renewable Heat Incentive support, which would bring in an annual income of £12,630.

Energy, water and waste

Other completed projects have included fitting timers to the hotel’s drinks cabinets, to make sure they are only used when needed. This cost just £30 but it will save £400 a year on electricity.

£900 a year has been saved by improving the insulation of walls and roof spaces, to prevent heat loss, and fitting push taps in the bathrooms has saved another £385 on annual water bills.

CBEN has also advised Heather Glen on how to save almost 30 tonnes of waste from landfill per year, reducing collection and delivery costs.

As a result, waste is now segregated into different types and materials such as glass, plastic and cardboard are routinely recycled, saving £1,200 a year.

In the pipeline

In addition, recommendations have been made that could save an additional £7,900 and 7.5 tonnes of CO2e per year, and CBEN is continuing to support Heather Glen with their implementation.

Opportunities for on-site renewable energy generation are being considered, including drilling a borehole to provide groundwater for the hotel, which would cost £6,500 and bring annually recurring savings of over £2,700.

Establishing a small, six kiloWatt (kW) wind turbine on the exposed hillside adjacent to the property could also save over £3,900 a year withFeed-in Tariff support, for an installation cost of £21,000.

Other opportunities include fitting dual-flush cisterns in bathrooms to improve water efficiency, and upgrading lighting to more energy-efficient alternatives, to reduce electricity bills.


Case study published on 14 June 2012